The goal of this course is to Analyze SAP CRM processes and functions in the marketing, sales and service area and the various interaction channels and Evaluate integration aspects between SAP CRM and other components. This is meant for SAP ERP as well as non-SAP Customers and decision makers considering an implementation of SAP CRM and Customers, consultants, project managers and key users who need to get a comprehensive and integrative overview of the key capabilities and processes of the SAP CRM solution.
Course | SAPCRM - Overview of the SAP CRM Solution |
Duration | 3 days |
Type | Certification |
Fees | 26000 |
Level | Beginners |