In this program, you will learn the value of customer relationships in today’s business environment and identify the skills and qualities required to manage customer relationships and more. After going through this program, you will be able to: 1) Recognize the benefits of maintaining long- term relationships with customers. ; 2) Identify the guidelines for solving customer problems ; 3) Identify the skills and qualities required to manage customer relationships ; 4) Recognize the expectations of your customers ; 5) Identify the preferred style of your customers.
Course | Customer Relationship Management |
Duration | 3 HOURS |
Fees | 1200 |