JIMS New Delhi

Dr. Deepika Saxena is the Dean PGDM Retail Management at Jagan Institute of Management Studies (JIMS), Rohini, Delhi. She is B. Com, BCA, MBA, NET Qualified, and Ph.D with more than 15 years of experience in academia and industry, including 13 years in teaching and research. Her area of teaching includes Financial Accounting, Cost and Management Accounting, Financial Management and Retail Banking Operations. Her areas of research are financial inclusion, financial literacy, micro-finance and micro-credit, Digital payments, technology in banking, blockchain, sustainable banking etc. She has been involved in conducting Management Development Programmes (MDPs) and training sessions for the bank officials in the areas of Digital Payments, Financial inclusion, Alternate Delivery Channels and Micro Finance. She is a passionate, self-motivated and hardworking person who loves to take challenges. She has been a teacher, mentor and guide to the postgraduate students and research scholars at JIMS.

Education is an area where one always feels young and energetic when surrounded by youngsters all the time

My experience with the academic field has been magnificent. Teaching has always been my passion and I always enjoy sharing my knowledge and experiences with the students. There is always a scope of ‘Learn-Unlearn and Relearn’ in Life and the education industry gives you an opportunity to unlearn and relearn for the betterment, innovation and transformation of lives and businesses. What makes it the best industry to work in is that the education industry or academic field gives you an opportunity to make an impact on the society by shaping the next generation and providing them the knowledge to form their own opinion and decisions towards the betterment of society at large, environment and country. 

I preach what I practice and set an example by putting my words into action 

Being the Dean in JIMS, my philosophy of leadership has always been ‘lead by example’. I try to follow things first before I ask somebody in my team to follow the same especially in areas such as discipline, punctuality, respect for others etc. I always believe in participative leadership style and taking everybody along. So, whenever taking decisions for the department, I try to give opportunity to each member in the team and seek their opinion and suggestions, which actually results in group cohesiveness and team building.

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Aligning the initial stages mentality of the students with the industry standards is a challenge

Every day brings a new challenge. Administrative position in itself is full of challenges; be it designing curriculum as per industry needs or class room delivery in the desired manner for continuous improvement in quality, fulfilling the expectations of the recruiter, providing best of the industry exposure and fulfilling students expectations. At the same time providing all round development to the students through co-curricular, and engaging them beyond academics to get them equipped with the right attitude and skill set is a task. This is a continuous process which needs to be challenging in order to achieve excellence in quality education; and remember without challenges life will be monotonous!

For a person to be successful it is pivotal to effectively manage time 

Time management is of prime importance. For a manager to be successful, the first thing to manage in life is the ‘time’. I always try to maintain balance between different activities and involvement in different tasks. I always prioritize the activities/tasks in hand, try to be organized while undergoing my tasks and work, and the most important is that I try to remove non-essential activities from my routine. I believe time management is of utmost importance if you want to be successful in your professional and personal lives.

The curriculum PGDM Retail Management is designed in conjunction with the experts from the retail industry

The program taps into India's wealth of leading-edge retail expertise. It helps meet the growing demands for the professionals of retail management by developing managers with the practical skills and intellectual ability to succeed in this fast-paced and global retail business environment. All the subjects which are being taught at PGDM Retail Management Program are developed by industry experts taking into consideration the prevailing business scenario and the curriculum is regularly updated based on the industry practices. This program is the most preferred program for the recruiters for getting quality students and thus our retail students get an opportunity to get On-Job Training at top Retail companies such as Reliance, Aditya Birla Fashion and Retail etc. Apart from on-job training, numerous opportunities are provided to students to get practical exposure through Live Projects, Internships, Industry Research Projects, Simulations, classroom activities, curricular and co-curricular activities and many more. PGDM- RM program at JIMS aims to provide comprehensive understanding of the theoretical and applied aspects of Retail Management along with other functional areas such as Marketing, Finance and E-Commerce; and helps to equip students with the practical, research and analytical skills which are extremely essential for a professional management career in the retail trade or an allied sector. The skills and knowledge gained on this course makes the student a highly valuable asset in industry. 

We are committed to work towards the holistic development of the students

JIMS as an institute not only provides placement opportunities to students, but works towards their overall development and growth. Providing best industry exposure to the students through various forums and platforms has always been the USP of JIMS. Industry interface through Corporate Interactions, Seminars, Live Projects, Internships, Industry Projects, and Industry Research Projects has always resulted in making the students ready for the corporate world. JIMS provides numerous opportunities to students for placement. Top companies, big national and international brands such as Aditya Birla Fashion and Retail, ITC, Nestle, Future Group, Landmark Group, Airtel, Phone Pe, Deloitte, Ernst & Young, KPMG, ICICI Bank, HDFC Bank and many more are the regular recruiters at the institute. We have separate placement department called “Corporate Resource Management Centre – CRMC” who takes care of placements, internships and live projects and provide immense opportunities to the students, and the dedicated placement officers act as the placement mentors for the students who are all time available for guiding and mentoring them for all placement related activities and queries. The growth is visible in the career graph of students, the entry level and then with each step the career is shaped and strengthened in the area. There are numerous success stories of our alumni who joined at the initial stage after completion of the program and reached the top most positions in the organizations of national and international repute.

We establish a strong bond with the students by staying connected with them all the time

The culture of JIMS is such that whosoever comes here becomes a member of JIMS family, whether it is a student, faculty or staff member. Relationship building is always done on trust. When my students join PGDM Retail Management Program at JIMS, they show their trust and believe in me for shaping their career. It then becomes my responsibility to fulfill all their expectations and provide them best of the learning experiences and industry exposure. I always treat my students as my family and believe me, it gets reciprocated too. Solving all sorts of problems even the minutest one, taking their suggestions while taking decisions for them, consulting them for their betterment, all time availability etc., create mutual trust and build strong bonds between me and my students. And this is not just 2 years of relationship, it becomes a life long association with the student. As a Dean, I am available for my students 24*7. There is an open door policy in JIMS and students can easily and directly connect with me for any concern, suggestion, guidance or any other discussion. In fact, I and the PGDM Retail department coordinators are all time connected to the students through whatsapp groups, google groups, phone calls etc. A big thanks to technology!

Students are given equal opportunities to participate in the decision making process

We have an open culture at JIMS, students can freely discuss all the matters with me, their issues and concerns and also give suggestions whenever required. Being one of the most important stakeholders, students are given equal opportunity to participate in the decisions taken for their betterment. I believe in ‘participative approach’ and always encourage students to be a decision maker from their day one at the institute. I always believe in student centric learning rather than teacher centric learning and also encourage all faculty and staff members to practice the same. We at JIMS believe in learning by doing approach, and therefore the students here in Retail Management program are given practical exposure in all aspects; be it Live Projects, On-Job Training (OJT), Internships, Industry Research Projects, Social Projects, Corporate Sessions and Workshops and many more.

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The goal is to continuously monitor the content development and delivery part as per the industry requirement

I want to take PGDM Retail Management Program to greater heights by making continuous improvement in the quality of teaching & learning. Also, bridging the gap between industry requirements and the content delivery and curriculum development has always been on our priority list. My goal is to continuously monitor the content development and delivery part as per the needs and practices of the industry to make students abreast of what is needed from them. My goal from the program is to make this program ahead of the curve by getting tie-ups and MOUs with Corporates and Top National and International Brands for placements, Internships, Live Projects, On-Job Trainings (OJT), and Industry Research Projects etc. for the PGDM Retail Management Students at JIMS.